Return Policy

At ExclFashion, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are dissatisfied with your purchase, you can return it within 3 days of delivery for a full refund or exchange. Please note the following terms and conditions for returns:

1. Items Eligible for Return:

   • Only items in their original condition, unworn, unwashed, and with all tags attached are eligible for return or exchange.
   • Items must be returned in their original packaging.

2. Non-Returnable Items:

   • Final sale items, including clearance or discounted items, are not eligible for return or exchange unless they are defective or damaged upon receipt.
   • Personalized or customized items cannot be returned unless there is a defect in craftsmanship or materials.

3. Return Process:

   • To initiate a return, please contact our customer service team at [customer service email/phone number] to request a Return Authorization (RA) number.
   • Clearly mark the RA number on the outside of the package.
   • Customers are responsible for return shipping costs unless the item received is incorrect, defective, or damaged.

4. Refunds:

   • Refunds will be issued to the original payment method within [number of days] days of receiving the returned item.
   • Shipping fees are non-refundable unless the return is a result of our error.

5. Exchanges:

   • Exchanges are subject to product availability. If the requested item is not available, a refund will be issued.
   • If the exchange is due to a mistake on our part, we will cover the shipping costs for the replacement item.

6. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

7. International Returns:

   • International returns are subject to the same terms and conditions as domestic returns. However, customers are responsible for all customs fees, taxes, and duties associated with the return.

Contact Us: If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at [Info@exclfashion.com/+923328807864].